Support:
Product Documentation and Support Files
The following documents and files are currently available for download. FSE makes
these available for use by interested parties with the understanding that the
information they contain places no obligation, liability, or contract requirement
upon FSE. The absolute accuracy of these documents is not guaranteed. Document
availability, upgrade, and revision are solely at our discretion, and changes to
the status of documents and files may be accomplished by FSE without
notification. Feedback on documentation errors is appreciated.
MBTS-II Documentation and Support Files
MBTS-II Operations Manual
MBTS-II Operations Training Course
MBTS-II GPIB Command Set
MBTS-II High Density Operations Manual Addendum
ADS-B Test Set Documentation and Support Files
ADS-B Test Set Operations Training Course
ADS-B Test Set GPIB Command Set
ADS-B Test Set Playback Log Editor
MBTS Documentation and Support Files
MBTS Operations Manual
MBTS Operations Training Course
MBTS GPIB Command Set
MBTS Output Level Calibration Procedure
Return & Repair
Non-FAA customers should always contact FSE, via phone at (540) 349-4727, or email
at info@fse-inc.com, prior to the return of any product. We will be
responsive to all requests for assistance. Often our technical assistance will help
customers overcome operational problems. A Return Material Authorization (RMA), and
return instructions, will be issued by FSE if the problem cannot be resolved.
FAA (and DoD) personnel: Contact FAA Technical Support at (405) 954-4271
Calibration Services
The MBTS should be calibrated at least once a year. This calibration should verify
the performance of all digital and RF interfaces including the accuracy of output
power level settings. Freestate Electronics can provide this service for a nominal
fee.
Product Warranty
All products manufactured by Freestate Electronics, Inc. carry a limited one-year
parts and labor warranty from the date of delivery.
The warranty is limited specifically to the repair or replacement of the defective product.
The warranty does not cover the cost to repair any non-compliant product due to misuse, abuse,
improper installation, improper storage or handling, or resulting from exceeding
product design limitations. Freestate Electronics, Inc. reserves the right to make
the sole and final determination as to the cause of failure.
Unless specifically contracted for, all warranty repair activities will occur only
at the facilities of Freestate Electronics, Inc. in Warrenton, Virginia. Unless
otherwise contractually specified, FSE will cover the cost of shipping, but not
insuring, the product repaired under warranty, from Freestate back to the customer
using a commercial carrier of our choice, ground delivery service. The cost to
return product not under warranty, or under warranty but repaired due to causes not
covered by the warranty, will be borne by the customer. Unless agreed to by
Freestate, the cost to return product to our facilities will be at the expense of the
customer.
A written cost estimate to repair defects not covered by the warranty will be
provided to customers prior to the initiation of work. In this case, a signed work
order from the customer is required for us to begin repair operations.